1. Who we are and how to contact us

Controller: Rif Futures Africa. Contact for all privacy matters: getinvolve@rif.africa or hello@riffutures.com.

2. What we collect

• Account data: Name, email, phone number provided through contact forms, workspace bookings, event registrations, or innovation requests.
• Form submissions: Information you provide for coworking bookings, innovation requests, event registrations, or contact inquiries.
• Transaction data: Booking details, reservation IDs, timestamps, and service requests.
• Usage data: Device type, browser, pages viewed, approximate location, referral source, and session duration.
• Cookies and tags: We use cookies and tracking tags, including Google reCAPTCHA, for security, preferences, analytics, and spam prevention.
• Communications: Support emails, contact form messages, and correspondence you send us.

3. Why we use your data

• To process workspace bookings, event registrations, and innovation requests.
• To send booking confirmations, event updates, and service responses.
• To prevent fraud, spam, and abuse through CAPTCHA verification.
• To improve our services, run analytics, and enhance user experience.
• To send essential service notices and, with consent, community updates and event announcements.
• To meet legal obligations and protect our rights.

4. Legal bases we rely on

• Contract: To deliver requested services like workspace bookings and event registrations.
• Legitimate interests: For security, service improvement, and analytics that respect your privacy.
• Consent: Where required, for example marketing emails or certain cookies.
• Legal obligation: For record-keeping, compliance, and legal requirements.

5. Sharing your data

We share data with trusted service providers that help us operate, including email delivery, hosting infrastructure, analytics, and anti-abuse services. They process data under our instructions with appropriate safeguards. We may share data if required by law or to protect rights and safety.

6. International transfers

Your data may be processed outside Nigeria. When required, we use lawful safeguards such as standard contractual clauses to protect your information.

7. Data retention

We keep data only as long as needed for service delivery, support, dispute handling, and legal requirements. We remove or anonymize data when it is no longer needed. Booking records are retained for operational and accounting purposes.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, port your data, and withdraw consent. You can request data deletion or updates by emailing getinvolve@rif.africa. We may need to verify your identity.

9. Children

Our services are not intended for users under 16 years old or the minimum age required in your region. We do not knowingly collect data from children.

10. Security

We use technical and organizational measures to protect your data, including secure hosting, encryption, and access controls. No system is perfectly secure. Please protect your account information and use secure communication channels.

11. Cookies and tracking

We use cookies for essential functions, security (reCAPTCHA), and analytics. You can adjust cookie preferences in your browser settings. Google reCAPTCHA is used to prevent spam and abuse on our contact and booking forms.

12. Changes to this policy

If we make material changes, we will notify you by email or through our website and update the effective date above.